PathLensSOUTH AFRICA · CLEARER PATHS. BRIGHTER OPTIONS.
ICT Communications Assistant
OFO Code: 351201
Last checked 7 October 2026
1. Occupation identity
- OFO code
- 351201
- Occupation
- ICT Communications Assistant
- Classification
- OFO 2021
- Major group
- TECHNICIANS AND ASSOCIATE PROFESSIONALS
- Unit group
- 3512 · Information and Communications Technology User Support Technicians
Official description
Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, e-mail or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the internet, and providing guidance and support in the deployment, installation and maintenance of systems.
More official OFO detail
Specialisations: Programme Analyst Data Processing, Computer Engineering Assistant, Computer Programming Assistant, ICT Systems Analysis Assistant, Computer Help Desk Operator, Computer Database Assistant
- Setting up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Entering commands and observing system functioning to verify correct operations and detect errors
- Installing and performing minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
- Emulating or reproducing technical problems encountered by users
- Consulting user guides, technical manuals and other documents to research and implement solutions
- Answering user inquiries regarding software or hardware operation to resolve problems
- Overseeing the daily performance of communications and computer systems
- Maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities
2. Demand status
Demand evidence unavailable
No approved governed OIHD graph relationship is available on this deployment for this OFO code.
PathLens does not fall back to legacy specimen demand flags when governed evidence is unavailable.
A national demand signal is not a promise of a vacancy in your town.
3. Salary evidence
No approved governed salary observation or sourced snapshot salary record is available for this OFO code yet.
Open remuneration history & calculator →4. Quick EE check
How much might Employment Equity matter in this job context?
Answer three quick questions for a rough read. This is workforce context, not a hiring decision.
Select the employer size and your profile to get a quick read.
5. Qualification
Qualification evidence pending.
Understand NQF levels, institutions & recognition → Build my qualification pathway →6. Study funding
Check all funding options, eligibility & obligations →A funding match will only be shown once a recognised qualification or study route has been identified.
7. Industry, sector and provincial context
National occupation classification. Industry and provincial context are shown only where a separate official source supports the link.
No source-backed modern OFO↔SIC 7 industry link has been ingested for this occupation yet. PathLens does not infer one from the job title.
Browse the official South African industry classification →8. Next steps — official links
9. Decision tools
10. Sources for this page
- DHET Organising Framework for Occupations (OFO 2021) · Ingested · identity spine active
Canonical OFO identity data has been ingested and validated. 1511 occupation records are recorded in the ingest artifact. - DHET Occupations in High Demand · Validated pipeline · graph publication not confirmed
The governed OIHD pipeline is active, but a successful populated graph run is not currently confirmed on this deployment. - Critical Skills List · Monitored · occupation linkage pending
Official migration sources are monitored, but PathLens does not infer visa eligibility or occupation-level eligibility from monitoring alone. - QCTO qualifications and occupational certificates · Candidate staging ready · not published
Qualification staging and human review are implemented; no qualification↔OFO relationship is published without an explicit source identifier or governed human review. - Stats SA Quarterly Labour Force Survey · Acquisition active · no approved evidence on this deployment
Official QLFS artifact discovery is active. Dataset-specific schema, weighting, reliability and review gates remain separate; a discovered artifact or executable estimator does not itself create a public claim. - SETA Sector Skills Plans / hard-to-fill vacancy tables · Partial · explicit source links only
PathLens preserves explicit source-backed SETA/activity links where present and does not infer modern SIC relationships from occupation titles.